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Helpful Resources

This page includes a summarised repository of all ACSA assets dedicated to the Royal Commission.

 

ACSA Policy Position Summary 

To assist your organisation in considering its position, ACSA has prepared a Policy Position Summary addressing a range of broader policy issues: click here (updated 18 January 2019). 

 

ACSA Witness Statements

The witness statement provided by ACSA to the Commission on 7 February 2019 can be viewed here.

 

ACSA Submissions

Click here to download ACSA's Home Care Submission (2 April 2019)

Click here to download ACSA's Residential Care Submission (8 May 2019)

Click here to download ACSA's Financing Aged Care Submission (August 2020) 

Click here to download ACSA's System Governance Submission (July 2020)

 

Royal Commission Reports

Click here to download the Royal Commission's Interim Report, Neglect (October 2019)

Click here to download the Royal Commission's Special Report: Aged Care and COVID-19 (October 2020)

 

Hearings – ACSA Overview

Click here to view ACSA’s media release about the preliminary hearing (18 January 2019)

Click here to access ACSA's summaries of each of the Aged Care Royal Commission hearings

 

Final Hearing - Counsel Assisting Submissions

Click here to view Counsel Assisting's final submissions

Click here to view Counsel Assisting's proposed recommendations

Click here to view ACSA's final hearing overview, Day 1

Click here to view ACSA's final hearing overview, Day 2

Click here to view ACSA's summary of Counsel Assisting's recommendations

 

Royal Commission Research Papers

Research Paper 17: Experimental Estimates of the Prevalence of Elder Abuse in Australian Aged Care Facilities
Published 21 December 2020
Around 39.2 per cent of people living in Australian aged care facilities experience elder abuse in the form of neglect, emotional abuse or physical abuse according to experimental estimates by the Office of the Royal Commission into Aged Care Quality and Safety.
Click here to view

Research Paper 16: How far do people move to access aged care?
Published 19 November 2020
New research shows many people in non-metropolitan regions move more than 100 kilometres, or drive for more than 60 minutes, from their home when they begin permanent residential aged care or use respite in an aged care facility.
Click here to view

Research Paper 15: Residential Quality Indicator Profile
Published 16 November 2020
The research was conducted to improve understanding of quality in the aged care system. The report presents over 50 quality indicators about residential aged care including how results are distributed across facilities. Click here to view
To view ACSA's summary of Research Paper 15, click here

Research Paper 14: Inside the system: home and respite care clients' perspectives
Published 21 October 2020
In this survey, telephone interviews were conducted between mid-April 2020 and early June 2020 with a randomly drawn representative sample of 1,223 respondents with questionnaires exploring quality of care, general life satisfaction, quality of life, and concerns and complaints. Click here to view
To view ACSA's summary of Research Paper 14, click here

Research Paper 13: Inside the system: aged care residents' perspectives
Published 21 October 2020
This report presents the results of a survey designed to enable those living in residential aged care, including those living with cognitive decline, to express how they feel about their lives and the care they receive. Click here to view
To view ACSA's summary of Research Paper 13, click here

Research Paper 12: Report on the profitability and viability of the Australian aged care industry
Published 9 September 2020
The Royal Commissioners into Aged Care Quality and Safety engaged global professional services firm BDO to analyse the data supplied by aged care providers to the Australian Department of Health. Click here to view

Research Paper 11: Aged care reform: projecting future impacts
Published 7 September 2020
Research and modelling by Deloitte Access Economics examines key aged care funding reforms the Royal Commission is considering. The modelling indicates reform would need new funding equivalent to a 1 percentage point increase in income tax rates. Click here to view

Research Paper 10: Technical mapping between ACFI and AN-ACC
Published 27 August 2020
The University of Wollongong conducted its research in collaboration with the University of Queensland for the Royal Commission into Aged Care Quality and Safety. Their work provides a measure of relative care needs to assist with supplying data and care quality indicators. Click here to view

Research Paper 9: The cost of residential aged care
Published 27 August 2020
The University of Queensland conducted its research for the Royal Commission into Aged Care Quality and Safety using detailed financial data, a comprehensive set of care quality indicators for aged care homes, and a measure of relative care needs, which was developed by the University of Wollongong in Research Paper 10. Click here to view

Research Paper 8: International and National Quality and Safety Indicators for Aged Care
Published 24 August 2020
The new research from SAHMRI examines practices in 11 countries and 305 care quality indicators. In addition to Australia, the countries were New Zealand, the USA, Canada, the United Kingdom, the Netherlands, Germany, Denmark, Finland, Sweden, and Iceland. Click here to view

Research Paper 7: Models of Integrated Care, Health and Housing
Published 13 August 2020
Incorporating literature reviews on integrated care models and consultation with key experts and providers of integrated care in Australia, Research Paper 7 - Models of Integrated Care, Health and Housing provides an overview and analysis of integrated models of care for older people, as they relate to health care, social care, and housing or accommodation in Australia. Click here to view

Research Paper 6: Australia's aged care system: assessing the views and preferences of the general public for quality of care and future funding
Published 23 July 2020
Landmark new research by Flinders University shows Australians strongly support increased funding to ensure universal access to high-quality aged care services in the future. The research was conducted for the Royal Commission into Aged Care Quality and Safety and is based on a survey of 10,000 adults not currently using aged care services. Click here to view

Research Paper 5: They look after you, you look after them: Community attitudes to ageing and aged care
Published 13 July 2020
Prepared for the Royal Commission by Ipsos, this paper is the result of 35 focus groups and 30 in-depth interviews conducted during July-September 2019 about attitudes to ageing and aged care. Click here to view

Research Paper 4: What Australians think of Ageing and Aged Care
Published 13 July 2020
Prepared for the Royal Commission by Roy Morgan, this paper surveys 10,000 people seeking their views on ageing and aged care. Click here to view

Research Paper 3: Review of Innovative Models of Aged Care
Published 24 January 2020
To assist the Royal Commission into Aged Care Quality and Safety, a review of international models of aged care has been undertaken, identifying key innovative models of care from Australia and around the world. Click here to view

Research Paper 2: Review of International Systems of Long-term Care of Older People
Published 24 January 2020
This review of international approaches to the provision of long-term care (LTC) aims to provide learnings for the aged care system in Australia and to situate the Australian aged care system within the appropriate global context. Click here to view

Research Paper 1: How Australian residential aged care staffing levels compare with international and national benchmarks
Published 11 October 2019
This paper undertakes analysis of international and national staffing profiles for residential aged care services in order to better understand how staffing can be improved in Australia. This analysis will contribute to a better understanding of the costs involved in delivering higher quality care through effective staffing levels in residential aged care facilities. Click here to view

 

Guidance on submitting to the ACRC on workforce matters

Click here to download ACSA's guidance notes to assist members who are considering making submissions to the ACRC on workforce matters (submissions due 6 December 2019).

Click here to view ACSA's Letter to the Royal Commission reviewing the commissioned research report How Australian residential aged care staffing levels compare with international and national benchmarks.

 

Guidance on submitting to the ACRC on future design of the aged care system

Click here to download ACSA's guidance notes to assist members who are considering making submissions to the ACRC on the future design of the aged care system (submissions due 24 January 2020).

 

Other Resources

Australian Aged Care Complaints Commission  - Guide to Managing Difficult Conversations Flipbook

Letter to Aged Care providers - here.  Click here to download a template for preparing your response to the request for information (please note: this is a MS word document).  See here to download the “provider spreadsheet” prepared by the Royal Commission (please note: this is a MS excel document).  The Royal Commission has also compiled a list of related documents: available here.

In order to respond to the broader aged care questions, ACSA has compiled a list of submissions to reviews, inquiries and legislation over the past two years and the responses we have made including policy positions developed in consultation with members for your information: click here

For more detail of the ACSA representations please click here (ACSA Leave Behind)