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FAQ resource delivering key information to aged care workers and providers in Victoria’s Hotspots

The Aged Care Support Hub was launched in July of this year and continues to deliver Providers and workers with up to date crucial information and support as COVID-19 in residential aged care continues to dominate the news and Victoria’s declared hotspots of Melbourne Metro and Mitchell Shire.


02 Sep 2020

The Support Hub is led by industry with peak bodies and representatives from Government, Unions, AQSC, and other sector representatives, forming an advisory group to oversee and guide the work.  The Support Hub – a shared initiative from ACSA and LASA continues to position as a key platform to deliver both support and information to Providers and workers in the declared hotspots and to inform the aged care workforce of current status of grants, funding, ER and IR updates and guiding principles to ensure we continue to reduce the risk of spreading COVID-19 across residential care and carers.

The Support Hub can be accessed at: supporthub.agedservicesworkforce.com.au.

The comprehensive FAQ (Frequently Asked Questions) is expanding rapidly with expert and specialist information.  FAQ’s can be found under the Resources Tab and allows the user to quickly and easily navigate to the desired information.

This page provides detailed information for workers and providers and covers a gamut of topics such as grants and funding, eligibility for payments, compliancy and guidelines, general questions and a list of case studies which many readers will find very applicable to their own situation.

ACSA will present an information webinar at 2pm on Tuesday 8 September as a guide to the funding process.  You can register here.  

A Paid Pandemic Leave fact sheet is available on the Support Hub.

For further Information on FAQ’s or Pandemic Leave:

 

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