Contact Us

ACSA’s Member Advice service can offer advice and assistance on issues across community care, residential aged care and housing/retirement living on matters such as:

  • Quality;
  • Safety;
  • Accreditation;
  • Compliance;
  • Financials/fees/charges/costs;
  • Consumer issues;
  • Clinical matters;
  • Department of Health;
  • Department of Human Services; and
  • My Aged Care.


Contact us via our dedicated Member Advice telephone line on 1300 877 855 or via email at