Visitation to residential aged care in Victoria

Release date: 10 Nov 2021

The Australian Aged Care Collaboration (AACC) has called on the Victorian Government to urgently review a decision to allow unvaccinated visitors to residential aged care homes in the State.

The AACC has written to the Victoria Chief Health Officer, Professor Brett Sutton seeking a meeting as a matter of urgency. The AACC is a group of six aged care peak bodies representing more than 1000 aged care providers delivering care to nearly a million older Australians.

Prior to the publication of the Care Facilities Directions on 29 October 2021 both Leading Age Services Australia (LASA) and Aged and Community Services Australia (ACSA) raised concerns about the decision to allow up to five non-vaccinated visitors to aged care homes per day.

None of us want to experience the high rate of disease in facilities again given the traumatic experience in Victoria last year.

There are still high rates of community transmission in Victoria and even though the workforce and a high proportion of residents are vaccinated the presence of unvaccinated visitors poses too much of a risk particularly to vulnerable older residents.

Aged care providers strive to take the utmost care in protecting their residents and staff from COVID but the current rules in Victoria make this difficult to achieve.

Vaccination is one of the most important defences available to protect our older Australians.  We therefore, urge the Victorian Government to reconsider this position.

The AACC comprises LASA, ACSA, Anglicare Australia, Baptist Care Australia, Catholic Health Australia, Leading Age Services Australia (LASA) and UnitingCare Australia.

NSW, ACT, and SA have all issued public health orders which only permit fully vaccinated visitors, with limited exemptions. We understand Queensland also intends to restrict visitation to those who are vaccinated once they lift restrictions.

The aged care sector is currently reviewing the national Visitor Access Code. This has been endorsed by all provider and consumer organisations and proposes that all visitors be vaccinated with limited exceptions.

The following representatives of the AACC are available for interview:

Paul Sadler

CEO Aged & Community Services Australia (ACSA) 

Media contact:
Zerene Catacutan 0422 815 248

Sean Rooney

CEO Leading Age Services Australia (LASA)

Media contact:
Kate Hannon 08 6311 7809



As the peak body representing church, charitable and community-based organisations providing accommodation and care services to older people, people with a disability and their carers, ACSA can be contacted for comment on issues affecting the industry.

Areas ACSA may provide media commentary on include:  

  • Aged care reforms
  • Residential aged care
  • Home care
  • Independent and retirement living
  • Housing for older Australians
  • Palliative care
  • The aged care workforce in Australia


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