Training & Professional Development Resources


ACSA Member Training for Infection Control

ACSA is able to provide an Infection Control training program on demand for your organisation. For more information, visit our website or contact Carne Morris at


ACSA COVID-19 Webinar Series

ACSA Webinar: COVID-19 Vaccination Update for Aged Care Providers​
19 January 2021:
ACSA hosted a webinar regarding the national roll-out of the COVID-19 vaccine.  Dr Chris Moy (Board Director from Australian Medical Association) addressed many of the medical questions from ACSA members and Libby Pallot (Principal from Russell Kennedy) addressed some of the complex legal and employment issues associated with whether vaccination is mandated by Government or otherwise. Aged care staff and residents being the first priority for early access. ACSA has advocated to Government that it should be mandating the vaccine for staff consistently around the country. Please find the Q&A from this webinar here, and a video recording of the webinar can be found here.

ACSA & VACRC COVID-19 Webinar: Stress-testing your COVID-19 Outbreak Plan
14 December:
What are the best practices to stress test a RACF outbreak management plan? In this webinar for all Australian residential aged care providers, ACSA has partnered with the Victorian Aged Care Resonse Centre (VACRC) to bring you infection prevention and control experts, discussing methods and approaches to stress testing your COVID-19 outbreak management plan. View the webinar

ACSA & VACRC COVID-19 Webinar: Visitor access and resident movement
7 December:
How do RACFs continue to implement a safe environment for visitor access and resident movement? ACSA together with the Victorian Aged Care Response Centre (VACRC) provide practical guidance in this webinar. Infection prevention and control experts discuss mitigating risk to facilitate good visitor access, implementing best practice for COVID recovery, and take you through the latest information and shared key learnings on visitor checks, symptomatic testing, PPE use, outdoor areas and declarations. View the webinar

ACSA COVID-19 Webinar: Influenza vaccination essentials for aged care providers
23 April:
A thorough understanding of the influenza vaccination requirements and how to manage them is essential for residential, home and community care providers of aged care at this time. Join ACSA's webinar on Thursday 30 April, 3.00pm-4.00pm to hear legal experts from ACSA Industry Partner Thomson Geer Lawyers who will take you through:

  • Understanding the government directives applicable to influenza vaccination requirements across the states and territories;
  • Exemptions that may be applicable; and
  • Handling refusals to vaccinate, 'conscientous objectors, and genuine medical containdications.

The information will cover staff, volunteers, contractors, suppliers, health providers and family visitors. Participants will be able to ask questions of both speakers during the webinar. Register now

ACSA COVID-19 Webinar: Managing with residential aged care visitor restrictions
23 April: 
ACSA's COVID-19 Webinar series continued on 22 April with a focus on managing with residential aged care visitor restrictions. Gemma McGrath from ACSA industry partner Panetta McGrath Lawyers discussed the legal implications around visitor restrictions, including what needs to be considered when deciding whether to have tighter restrictions than required by the Commonwealth and/or the relevant State/Territory Governments. 

ValleyView Residences is a 64-bed facility in the regional Western Australian town of Collie that currently has a policy of no visitation of residents. Executive Manager Joy Halleron takes us through her experience of implementing and maintaining that policy. Watch the webinar recording 

ACSA COVID-19 Webinar: Strategies for Retirement Living operators
16 April:
View the recording of ACSA's Retirement Living webinar, with specialists from ACSA National Partner Russell Kennedy Lawyers providing a broad and practical perspective on the legal implications for operators around COVID-19. The webinar was held in Q&A style with a group of set questions from ACSA’s interviewer followed by plenty of time for participants to ask additional questions in the webinar’s open forum. View the webinar

ACSA COVID-19 Webinar: Home Care - practical support for making it work
7 April: ACSA’s home care specialist consultant Anna Millicer today hosted a free webinar tailor-made for home care providers that gives a broad and practical perspective on all things COVID-19. There was fantastic interaction through the webinar's open forum, and we would like to thank all those who participated for your valuable insights. A handy FAQ resource will be distributed to participants shortly to support you over the coming months. View the webinar

ACSA COVID-19 Webinar: Lessons from BaptistCare + Crisis Media Management
19 March:
How would you cope with a COVID-19 outbreak? BaptistCare NSW & ACT CEO Ross Low generously takes us through how his organisation handled the recent COVID-19 outbreak at their Dorothy Henderson Lodge facility.

We all recognise that sometimes the worst-case scenario happens and you’re on the front-page for all the wrong reasons. Peter Stahel, Associate Director from ACSA’s media partner Essential Media will provide how-to strategies on managing the media during a crisis to ensure people in our care, families and communities get the information they need.

Click here to watch the webinar and download Essential Media's Crisis Media Management presentation here.

We will continue to announce details of additional webinars designed to inform members of the latest information and advice about the virus generally, infection control, employee relations and other issues we know you are facing on a daily basis.


Department of Health: COVID-19 Training and eLearning ModulesIC_AGDofH-logo.png

The Department of Health has secured this online training module to provide care workers across all sectors including health, aged care and disability with infection prevention and control (IPC) for COVID-19. 

Over the coming weeks, there will be more modules developed and added to this site. For now, it is important that all frontline workers complete this training so they can feel confident in protecting their health and providing best-practice infection prevention, including those who may be at higher risk of COVID-19.

Infection control training module: How to protect yourself and the people you are caring for from infection with COVID-19 can be accessed here.

Wearing Personal Protective Equipment in aged care: Watch this video to find out how and when to wear PPE.

The Department of Health continues to release new training modules in an eLearning program aimed specifically for Aged Care workers on appropriate health management techniques in all aged care settings. Access the training here

  • Module 1: Personal Safety can be accessed here
  • Module 2: Families and Visitors can be accessed here
    • Part A: Residential Care Facilities
    • Part B: In Home Care
  • Module 3: COVID-19 and Aged Care can be accessed here
  • Module 4: Outbreak Management Procedures can be accessed here
  • Module 5: Personal Protective Equipment can be accessed here
  • Module 6: Laundry can be accessed here
  • Module 7: Catering can be accessed here
  • Module 8: If you suspect a case can be accessed here
  • Module 9: COVID-19 in-home care settings can be accessed here


Free online dementia courses for aged care workers during COVID-19

13 May: Free, short online courses have been announced by the Centre for Dementia Learning, Dementia Australia to assist frontline aged care staff delivering care to people living with dementia during the coronavirus pandemic. Courses will increase the participants' understanding of dementia and provide frameworks to help with problem solving. As participants work through the free online courses they will develop their own Dementia Practice Improvement Plan to practically apply what they have learned into their work. Courses take just two hours to complete and can be done at the participant's own pace, allowing a pause at any point. Learn more


World Health Organisation: Coronavirus Online Training

Infection Prevention and Cotrol (IPC) for novel coronavirus (COVID-19)World_Health_Organization_logo_logotype.png

Health and safety briefing for respiratory diseases - ePROTECT

Critical Care Severe Acute Respiratory Infection course


Free online resources

Australian Commission on Safety and Quality in Health Care: Infection Prevention and Control eLearning Modules

Altura Learning: COVID-19 Training Video

vision2learn: Infection Control Level 2

Hand Hygiene Australia: HHA Learning Module How to prepare an emergency management plan



For more information, you can:

  • Call the National Coronavirus Health Information Line on 1800 020 080 which operates 24 hours a day, 7 days a week.
  • Visit the Department of Health website.
  • Contact ACSA's Member Support Line on 1300 877 855 or email