Information, Advice and Resources from ACSA Partners

A range of resources and information are available for aged care providers relating to coronavirus and how this can be managed within your organisation.

Always ensure you are relying on a trusted authority or source for your information and updates as this situation continues to evolve and more facts come to light.

Find out more about ACSA's Corporate Partners and our Partnership program here.



Support from Panetta McGrath Lawyers:
Free initial 20 minute consultation to ACSA Members. Read more

Support from Thomson Geer Lawyers:

  • COVID-19 and privacy: What it means for aged care providers. Read more
  • COVID-19 Important Aged Care Directive updates, flu vaccinations and conscientious objectors. Read more


Advice from Russell Kennedy Lawyers:

  • Aged care and the COVID-19 pandemic: 10 legal tips for residential aged care providers. Read more
  • Retirement living and the COVID-19 pandemic: 10 legal tips for retirement living operators. Read more
  • 8 legal issues for home care providers in the world of COVID-19. Read more
  • Flu vaccinations in aged care. Read more
  • Retirement Living Video Alert: COVID-19 - Privacy issues and resident meetings. View now




Advice from Gow Gates Insurance Brokers:
Risk mitigation and tips - COVID-19 Update. Read more
Gow Gates is able to provide ACSA members with support in regards to audit and advice around how your insurances will respond to the unprecedented events of the COVID-19 pandemic. Email to learn more.


Accountancy & Finance

Advice from Bentleys:
JobKeeper Access Guide: How to access JobKeeper payments. Read more



Support from Person Centred Software:
FREE access to their Relatives Gateway for three months. Read more

Support from ATS:
Human Body Temperature Screening Solutions. Read more


Service Providers

Support from Zenitas Mobile Healthcare:
Offering a range of services including allied health and telehealth support. Read more


Staff Training & Support

Support from Data Drives Insight:
CILCA 360 (Care Industry Leadership Capability Assessment). Read more

Support from Crisis Prevention Institute (CPI):
De-escalation tips in light of coronavirus anxiety. Read more
COVID-19 and the use of physical interventions. Read more

Support from Voice Project:
COVID-19 Staff Check-in Survey. Read more



Support from MOA:
Free COVID-19 preparedness self-assessment tool. Read more

Support from Anchor Excellence:
Anchor Excellence COVID-19 templates, checklists, forms and resources. Read more


Media & Issues Communication

Essential Media work with ACSA and specialise in aged care and health issues communication and crisis support.
Special discount offer for ACSA Members. Learn more

Good Talent Communications provide complementary on-call communications support, advice, guidance and strategy. Call their Crisis Media Hotline on 1300 258 995. 
Offering ACSA Members free access for three months to their crisis media planning digital resource. Learn more


ACSA Consultancy

ACSA's team of Consultants provide on the ground support in preparing for, preventing and managing outbreaks, including COVID-19. Contact our team for a brief health check conversation if you are at all concerned.
Discounted rates apply for ACSA Members. Learn more


1.png  Click here for information and resources from the Department of Health


4-(1).png   Click here for infection control and health emergency planning resources


5.png   Click here for World Health Organisation (WHO) resources, videos & media


7.png   Click here for official communications to providers from authorities




For more information, you can:

  • Call the National Coronavirus Health Information Line on 1800 020 080 which operates 24 hours a day, 7 days a week.
  • Visit the Department of Health website.
  • Contact ACSA's Member Support Line on 1300 877 855 or email