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Events & Training

ACSA runs state & national events including seminars, symposiums, workshops, networking functions, summit and awards. These are delivered both online and in-person on topical issues and the skills needs of the sector. ACSA's training & professional development calendar has been designed to drive an effecive aged care services workforce, which can also be tailored to suit specific needs. For more information please contact us

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Critical Reasoning and Clear Thinking
19 Oct 2022 National Training & Professional Development Online

All employees face inevitable workplace challenges, questions and decisions that require clear thinking and problem-solving strategies. We do not always pay attention to whether we are reasoning well so it helps to be reminded how to think in a more clear-headed and critical way, recognise unstated assumptions and bias, appraise and evaluate evidence, and communicate with greater clarity and...


CX- Customer Experience
27 Oct 2022 National Training & Professional Development Online

This 2hr workshop introduces key concepts of CX (Customer Experience) that define organisation as ‘providers of choice’ for care recipients/consumers and unpacks some simple strategies to assist to maximise the potential for positive experiences as a matter of standard practice. It explores how to manage and adjust unrealistic expectations (both from care recipients /consumers an...


Employee Experience: Creating Employer of Choice Cultures
03 Nov 2022 National Training & Professional Development Online

People who enjoy going to work are more likely to be engaged and innovative. This workshop explores some of the key components of workplace and employee experience. Why they matter, and how to intentionally foster an employer of choice culture.


Aged Care Quality Standards Webinar
08 Nov 2022 National Training & Professional Development Online

The Aged Care Quality Standards 90-minute webinar is designed as both an introductory and a refresher session for all people involved in the delivery of quality and safe care, that all older Australians deserve.


Leadership Development Program – Module 5: Decision Making and Delegation
09 Nov 2022 National Training & Professional Development Online

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.


Care Planning & Defensible Documentation for the CHSP/Home Care Workforce
15 Nov 2022 National Training & Professional Development Online

This interactive workshop is designed to support the aged care workforce delivering Commonwealth Home Support Program services and delivering care in home and community settings. The workshop includes, principles of documentation, care planning and assist participants to gain confidence to identify when issues of concern require reporting to supervisors and management.


Leading a Multi-Generational Workforce
16 Nov 2022 National Training & Professional Development Online

This workshop questions the ‘great divide’ proposed by quarantining people into generational groups – Silent Generation, Baby Boomers, Gen X, Millennials, Gen Z, and challenges participants to adopt a new approach to grow high performing teams and positive workplace cultures.


Professional Boundaries and Working Within Scope of Practice
21 Nov 2022 National Training & Professional Development Online

This webinar is designed to support the frontline aged care workforce delivering care in both residential and home and community settings.  The webinar includes information about professional boundaries and how frontline staff identify situations that challenge their understanding of scope of practice.


Clinical Governance: Getting from here to there
22 Nov 2022 National Training & Professional Development Online

Session times: 22 & 29 November 2022 1pm-3pm AEDT

Effective clinical governance is critical to the delivery of safe and high-quality care for aged care consumers. The changing regulatory environment with cascading influences from the Aged Care Royal Commission means a call for change on Providers. This series builds awareness of key concepts and supporting syst...


Essential Clinical Leadership Skills
01 Dec 2022 National Training & Professional Development Online

This workshop introduces a set of core clinical leadership skills designed to empower nurses to exert positive influence more confidently in team and organisational culture, so they are better able to promote implementation of improvements and new solutions for care recipients.


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