Accreditation Day Planning

Defensible Documentation

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How they plan for success. Demonstrate innovation, safety and quality without being asked.

Target Audience

Quality Managers

Expected Outcomes

  • See a recommended agenda
  • Identify strategies for making a good 1st impression
  • Understand how to build positive working relationship with surveyors
  • Discover the best ways to present improvements
  • Learn how to respond to the current concerns about Aged Care
  • Be Risk Aware – Risks which lead to sanctions
  • Be Opportunity Aware – Improvements which lead to compliments


This course is conducted in partnership with:


Please email your Expression of Interest (EOI) to ACSA Events Team (

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