State and Territory Information

If your state or territory has been declared a hotspot and you require information on Single Site workforce arrangements, please visit the Guiding Principles Support Hub or phone the hotline on 1800 491 793.

Australian Capital Territory Department of Health

ACT Health – (02) 5124 9213 or after hours (02) 9962 4155

View the latest Directions and advice for residential aged care facilities and retirement village operators

New South Wales Department of Health

NSW Health – 1300 066 055

View the latest Directions and advice for residential aged care facilities and home care service providers

Public Health (COVID-19 Vaccination of Health Care Workers) Order 2021

Queensland Department of Health

Queensland Health – 13 432 584

View the latest Directions for QLD residential aged care facilities

South Australian Department of Health

SA Health – 1300 232 272

View the latest Directions for SA aged care providers

SA Health's COVID-19 Round-up Reports can be accessed here

Tasmanian Department of Health

Department of Health and Human Services Tasmania – 1800 671 738

View the latest Directions for TAS residential aged care facilities

Mandatory Vaccination of Certain Workers Direction No. 1 - effective 17 September 2021

Victorian Department of Health

Department of Health and Human Services Victoria – 1800 675 398

View the latest Directions for VIC residential aged care facilities

View support resources for VIC community care providers

Victorian COVID-19 Mandatory Vaccination Directions (No. 1)

Victorian Aged Care Response Centre

Western Australian Department of Health

WA Health – Contacts available here

View the latest Directions for WA aged care and community care providers

Residential Aged Care Facility Worker Access Directions regarding mandatory COVID-19 vaccinations

WA Health's COVID-19 statistics and reports can be accessed here