Employee Relations

We understand many of the challenges our members face on a daily basis, particularly when it comes to management of your most valuable asset: your people.

The ACSA Employee Relations Service assists our members by providing best practice advice to better manage the relationships with their employees in the context of aged and community care.

We can provide advice and assistance to HR practitioners, front line team leaders, supervisors and managers and anyone who has responsibility for any aspect of managing the employment relationship in your organisation on issues such as:

  • Employment Legislation
  • Managing Performance
  • Award and agreement interpretations
  • Getting the most out of your employees


We also provide assistance to members via:

  • National & state advisory committees
  • National submissions on ER/IR issues and policies
  • Leadership and representation at the Fair Work Commission on Modern Award reviews
  • Representation in award reviews and submission of award negotiations
  • Negotiation of template and standalone Enterprise Agreements
  • Advice and assistance via phone and email on Employee Relations, HR and WHS matters
  • Early and straightforward advice regarding unfair dismissals via phone or email
  • One-day ER/IR Conferences and conference papers
  • Access to current Awards tables and pay rates
  • Monthly newsletters providing members with up to date information regarding Industrial issues

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