Events & Education Terms and Conditions and Refunds Policy

COURSE FEES

All course fees are advertised in the course marketing material and on the ACSA website. Unless stated otherwise, fees cover the training, all course materials, catering and are inclusive of GST (where applicable). 

NB: A 10% surcharge applies for registrations submitted by email, fax or mail.

To register online, please go to the ACSA website www.ACSA.asn.au

PAYMENT TERMS

Full payment must be received prior to the commencement of the course.

Payment can be made by credit card on application or where an invoice is requested, payment terms strictly 14 days.

MEMBER RATES

Member rates apply to the following:

• ACSA members

• ACSA Corporate Supporters

• Industry Advice Scheme subscribers

CONFIRMATION OF ENROLMENT

Students will be sent a confirmation letter via the work address provided on the registration form two weeks prior to the commencement of the course. It will provide details of the venue, times and any other requirements. If confirmation is not received seven days prior to the commencement of the course, contact ACSA.

REFUNDS

ACSA events and courses are conducted subject to sufficient registrations. Course viability is assessed two weeks prior to the commencement of the course when a decision will be made to confirm or cancel.

Please note travel and accommodation arrangements should not be made until the course has been confirmed. If a course is cancelled, a full refund will be paid to the student or organisation.

No refunds or transfers will be considered for failure to attend.

WITHDRAWAL

If a student withdraws from a course within 14 days or less prior to the commencement date of the course no refund will be payable. If a student withdraws from a course 15 days or more prior to the commencement of the course, and notification is received in writing, a refund will be provided less a $55 administration fee per person.

TRANSFER

Transfer to another ACSA course is at the discretion of ACSA based on a written request at least 15 days prior to commencement of the course.

 

SUBSTITUTION

If a student is unable to attend, a substitute is welcome. ACSA must be advised in writing prior to the commencement of the course.

REISSUANCE OF CERTIFICATES

ACSA charges a fee of $50 for the reissuance of certificates.

DISCLAIMER

ACSA presenters endeavour to provide current and accurate information at all seminars, courses and events. All information presented is intended to be general and should not be relied upon as professional advice applying to specific circumstances.

COURSE FEES

All course fees are advertised in the course marketing material and on the ACSA website. Unless stated otherwise, fees cover the training, all course materials, catering and are inclusive of GST (where applicable). 

NB: A 10% surcharge applies for registrations submitted by email, fax or mail.

To register online, please go to the ACSA website www.ACSA.asn.au

PAYMENT TERMS

Full payment must be received prior to the commencement of the course.

Payment can be made by credit card on application or where an invoice is requested, payment terms strictly 14 days.

MEMBER RATES

Member rates apply to the following:

• ACSA members

• ACSA Corporate Supporters

• Industry Advice Scheme subscribers

CONFIRMATION OF ENROLMENT

Students will be sent a confirmation letter via the work address provided on the registration form two weeks prior to the commencement of the course. It will provide details of the venue, times and any other requirements. If confirmation is not received seven days prior to the commencement of the course, contact ACSA.

REFUNDS

ACSA events and courses are conducted subject to sufficient registrations. Course viability is assessed two weeks prior to the commencement of the course when a decision will be made to confirm or cancel.

Please note travel and accommodation arrangements should not be made until the course has been confirmed. If a course is cancelled, a full refund will be paid to the student or organisation.

No refunds or transfers will be considered for failure to attend.

WITHDRAWAL

If a student withdraws from a course within 14 days or less prior to the commencement date of the course no refund will be payable. If a student withdraws from a course 15 days or more prior to the commencement of the course, and notification is received in writing, a refund will be provided less a $55 administration fee per person.

TRANSFER

Transfer to another ACSA course is at the discretion of ACSA based on a written request at least 15 days prior to commencement of the course.

 

SUBSTITUTION

If a student is unable to attend, a substitute is welcome. ACSA must be advised in writing prior to the commencement of the course.

REISSUANCE OF CERTIFICATES

ACSA charges a fee of $50 for the reissuance of certificates.

DISCLAIMER

ACSA presenters endeavour to provide current and accurate information at all seminars, courses and events. All information presented is intended to be general and should not be relied upon as professional advice applying to specific circumstances.